Is Your Garage Door Stuck or Hanging Unevenly Due to a Snapped Cable?

If your garage door has stopped opening smoothly, or if one side appears lower than the other, it is almost certainly due to a faulty or snapped lift cable. A compromised cable renders your heavy garage door dangerous and inoperable, requiring immediate professional attention to restore safety and access to your Summerlin home.Schedule your emergency cable repair or call for same-day service.

When a cable snaps, the immense tension held by the springs is released chaotically, or the door loses the support required to lift its weight, often trapping vehicles inside the garage. Homeowners in Summerlin need a rapid response to ensure their property remains secure and their daily routine is not permanently interrupted. Our technicians specialize in diagnosing cable failure and safely installing heavy-duty replacements that withstand the demands of daily use.

• Restore your garage door to full functionality within the same day of your service call.
• Benefit from a comprehensive 25-point safety inspection to identify any collateral damage to springs or drums.
• Enjoy peace of mind with guaranteed workmanship backed by technicians who understand high-tension systems.

All services are fully licensed and insured, ensuring your satisfaction, safety, and security during every repair.

Immediate Cable Repair and Tension Management

When a garage door cable breaks, the system is no longer balanced. The entire weight of the door—often several hundred pounds—may hang on a single remaining cable, causing the door to cock sideways in the tracks. This creates a secondary risk: the rollers can pop out of the track, or the remaining cable may snap under the doubled load. Good Golly Garage Doors provides immediate intervention to stabilize the door and prevent further structural damage to the tracks and opener.

The scope of our repair service goes beyond simply stringing a new wire. We assess the entire counterbalance system. The cables work in unison with your torsion or extension springs to lift the door. If a cable has frayed or snapped, it is vital to determine if a seized bearing, a rusted bottom bracket, or an improper spring setting caused the failure. Our service includes the removal of the damaged components, the installation of high-cycle aircraft-quality cables, and the re-calibration of the door’s balance.

Residents in Summerlin can expect a technician to arrive with a fully stocked truck, ready to handle standard 7-foot, 8-foot, or custom high-lift door configurations. We do not rely on temporary patches. The goal is to reset the door’s travel limits and tension settings so that it operates as smoothly as it did on day one. This comprehensive approach ensures that the repair is a permanent solution, not a quick fix that will fail again in a few months.

Our Step-by-Step Approach to Cable Replacement

Replacing a garage door cable is one of the most dangerous tasks in residential maintenance due to the extreme tension stored in the spring system. We strictly advise against DIY attempts, as the bottom brackets to which the cables attach are under constant torque. Our professional process follows a rigid safety protocol to ensure the protection of your property and our technicians.

• Securing the Door: First, the technician completely closes the garage door and secures it with locking pliers or C-clamps to the track. This prevents the door from shooting upward or falling unexpectedly when tension is manipulated.
• Releasing Spring Tension: Next, for torsion spring systems, the technician uses winding bars to carefully unwind the springs. This removes the torque from the torsion tube, allowing the cables to become slack and safe to handle. This step requires precise control and physical strength.
• Removing Compromised Hardware: We then disconnect the cable from the bottom bracket. If the bottom bracket is rusted or damaged, it is replaced at this stage. The cable is also unhooked from the cable drum located at the top of the door frame.
• Installing High-Cycle Cables: The technician installs the new cable, threading it specifically according to the drum type (standard lift, vertical lift, or high lift). We ensure the cable is seated perfectly in the drum grooves to prevent future slipping.
• Re-tensioning and Balancing: Once both cables are installed (we always recommend replacing them in pairs), the springs are wound back to the correct tension. The technician verifies that the tension is equal on both sides so the door lifts level.
• Safety Testing: Finally, we disconnect the electric opener and operate the door manually. A properly repaired door should stay in place when lifted halfway and move smoothly without binding. Once confirmed, the opener is re-engaged and travel limits are reset.

Knowing When to Replace Instead of Repair

In the context of garage door cables, “repair” is a misnomer. You cannot splice or tape a broken cable; it must always be replaced. However, the decision often extends to whether you should replace just the cables or other associated hardware. Making the right decision now can save you from paying for another service call in the near future.

• Fraying vs. Snapping: If you notice your cable is fraying—looking like an unraveling rope—it has not failed yet, but it is a ticking time bomb. Replacement is required immediately. Do not wait for the snap. Fraying usually indicates the cable is rubbing against a door truss or the track, suggesting an underlying alignment issue that must be corrected during replacement.
• Cable Drum Condition: The drums are the pulleys that the cables wrap around. If the grooves in the plastic or aluminum drums are chipped or worn, a new cable will wear out prematurely. If we detect damage to the drums, we will recommend replacing them alongside the cables to ensure the new wire sits flush and travels smoothly.
• Spring Life Cycle: If your cable snapped due to age, your springs are likely the same age. Springs and cables have similar lifecycles. If your system is over 7-10 years old, it is often financially prudent to replace the springs while the technician already has the system disassembled and the tension released, saving you the labor cost of a second visit when the springs inevitably break.
• Bottom Bracket Rust: In some cases, the loop of the cable rusts to the bottom bracket. If the bracket itself is corroded, it cannot safely hold the high tension of a new cable. Replacement of the bracket is non-negotiable for safety in these instances.

Adapting Services to Local Climate and Regulations

Operating in Nevada presents specific challenges for garage door hardware. The intense heat and dry air in Summerlin affect the metallurgy and longevity of garage door components differently than in humid or cold climates. Our repair protocols are adjusted to account for these environmental factors.

• Heat Expansion and Lubrication: Summer temperatures often exceed 100°F, causing the air inside a garage to be even hotter. This heat can cause metal tracks and cables to expand slightly. More importantly, it dries out standard grease, turning it into a gritty paste that increases friction. Increased friction leads to faster cable wear. We use dry, silicone-based lubricants that withstand high heat without attracting the dust and sand prevalent in the area.
• Metal Fatigue: The dry environment prevents rust on the main run of the cable, but it does not prevent metal fatigue. The constant cycling of the door combined with temperature fluctuations can make the steel strands brittle over time. We utilize galvanized steel cables with a higher strand count (typically 7×19) for increased flexibility and resistance to fatigue compared to standard builder-grade cables.
• Dust and Debris Management: Wind often blows fine desert dust into the garage tracks and onto the lubricated cable drums. This grit acts like sandpaper against the cable. During our repair service, we thoroughly clean the tracks and drums to remove abrasive particulate matter before installing the new cables.
• Permits and Code Compliance: While simple repairs generally do not require a permit, any structural modification to the garage door system must adhere to local building codes regarding safety and wind load. Our technicians are well-versed in local requirements, ensuring that every installation meets the necessary safety standards for residential structures in the region.

Why Choose Professional Installation?

The difference between a functional door and a dangerous one lies in the quality of the installation. Garage door cables are the lifelines of your automated entry system. When they fail, the door becomes a heavy, unmovable wall. Professional installation ensures that the cables are rated for the specific weight of your door. A heavy wooden carriage-house door requires a different gauge of cable than a lightweight aluminum or steel door. Using an undersized cable is a recipe for disaster.

Furthermore, professional repair guarantees proper drum timing. If the cables are not wound onto the drums at the exact same rate, the door will lift unevenly. This “racking” effect can bend the tracks, damage the rollers, and burn out the electric opener’s motor. Our technicians utilize precision tools to ensure the door is perfectly level and balanced.

We also focus on the integrity of the connection points. The swage (the loop at the end of the cable) must be factory-crimped to withstand thousands of pounds of force. DIY kits often come with inferior clamps that can slip under load. We supply only industrial-grade hardware designed to last for thousands of cycles.

Ensuring Long-Term Performance

Once your cables are repaired, proper maintenance is key to extending their lifespan. We provide homeowners with clear instructions on how to visually inspect their system. You should look for signs of rubbing, kinking, or slack in the cables when the door is fully open. If a cable appears loose when the door is up, it can slip off the drum, leading to another failure. Our adjustment ensures that tension remains constant throughout the door’s travel.

We also check the bottom seal and perimeter weatherstripping during the cable repair. In Summerlin, maintaining a seal is crucial for keeping out heat and dust. While we are focused on the cables, we ensure the door sits flush with the floor to maximize energy efficiency and cleanliness in your garage.

When you require reliable, heavy-duty repair for your garage door cables, you need a service that understands the mechanics of the entire system. Good Golly Garage Doors delivers precise, safety-focused solutions that get your door back on track immediately. Do not risk injury or further property damage by attempting to manipulate high-tension components yourself.

Why Choose Us

• Experience You Can Trust: Our technicians are highly trained in handling high-tension garage door systems safely.
• Fast, Same-Day Service: We understand emergencies and prioritize getting your door back on track immediately.
• High-Quality Materials: We use industrial-grade, high-cycle cables and components built to last.
• Licensed and Insured: Every repair is backed by full licensing and insurance for your peace of mind.
• Customer Satisfaction: Our team is committed to professional, reliable service, ensuring your garage door works flawlessly.
• Local Expertise: Operating in Summerlin, we understand local climate effects and code requirements, tailoring every repair for durability and safety.

Call Now

Don’t let a broken garage door cable disrupt your day or put your family at risk. Contact Good Golly Garage Doors now to schedule same-day professional repair, restore safety and functionality, and experience why Summerlin homeowners trust our team. Visit our About Us page to learn more or check our blog to see helpful tips and insights from our experts.