Is Your Garage Door Hanging Unevenly or Jammed?

A snapped or frayed cable renders a heavy garage door dangerous and effectively useless, trapping your vehicle inside or leaving your home exposed. If you are hearing grinding noises or seeing a loose wire hanging from the drum, contact us to discuss cable repair service in Crestline and next steps to help secure your property.

When a cable breaks, the immense tension stored in the garage door springs transfers incorrectly, often causing the door to slam shut or hang sideways. Attempting to force the door open or closed in this state can damage the tracks, bend the rollers, and pose a severe safety risk to anyone nearby. Good Golly Garage Doors provides prompt, professional service to address these critical failures, restoring the balance and lift mechanism of your system efficiently.

• Repair scheduling available to address safety concerns and restore access to your garage.
• A 25-point safety inspection is included with every repair to help identify underlying causes of cable failure, such as worn bearings or rusted bottom brackets.
• Clear, upfront pricing is reviewed before work begins so you understand the scope of the repair without unexpected charges.

Licensed and fully insured technicians ensure your home is protected and the repair meets all industry safety standards.

Immediate Cable Repair Solutions Available Today

When a technician arrives at your property in Crestline, the primary objective is to stabilize the door and replace the compromised components to help prevent further damage. Garage door cables work in tandem with the torsion or extension springs to lift the heavy weight of the door. When one breaks, the remaining cable bears the full load, which often leads to a secondary failure if not addressed in a timely manner.

Service begins with a complete assessment of the lift system. Cables typically fail due to fraying near the bottom loop, corrosion from moisture, or incorrect winding on the cable drums. Technicians carry a variety of cable lengths and thicknesses to match the specific weight and height of your door. Whether your setup utilizes standard lift cables for a traditional residential door or high-lift cables for a custom mountain cabin design, the correct gauge is essential for smooth operation.

The scope of work usually involves replacing both cables, even if only one has snapped. Cables stretch over time, and pairing an old, stretched cable with a brand-new one results in an unbalanced door. This imbalance causes the door to bind in the tracks and places uneven wear on the rollers and opener. By replacing both, the system remains level, extending the lifespan of the entire assembly.

How the Cable Replacement Process Works

Replacing garage door cables is a precise process that requires manipulating the high-tension spring system. This is not a task for the average homeowner, as the tension must be released and re-applied safely. Professional repair follows a strict protocol to ensure the door operates smoothly and safely upon completion.

• Securing the Door: The door is clamped and locked in the fully closed position to prevent it from shooting up or crashing down during the repair.
• Releasing Spring Tension: For torsion spring systems, the tension on the springs is carefully unwound using winding bars. This removes the torque from the drums, allowing the cables to be safely removed.
• Removing Damaged Components: The snapped or frayed cables are detached from the bottom brackets and the cable drums. If the bottom brackets are rusted or damaged, they are removed for replacement at this stage.
• Installing New Cables: New, high-strength aircraft-grade cables are routed from the drum to the bottom bracket. The technician ensures the cable sits properly in the drum grooves to help prevent future slippage.
• Resetting Tension: The springs are re-wound to the manufacturer specifications based on the door’s weight and height. This restores the lift power required to raise the door.
• Balancing and Testing: The clamps are removed, and the door is tested manually. A properly balanced door should stay halfway open without falling or rising quickly. Finally, the electric opener is reconnected and calibrated for travel limits.

Deciding Between Repair and System Overhaul

A broken cable is often a symptom of a larger issue rather than an isolated event. While replacing the cables restores operation, it is important to evaluate the overall health of the garage door system to reduce the likelihood of repeat service needs. Understanding when to replace cables versus when to address additional components helps support a practical, long-term solution.

Repair is appropriate when:

• The cables are the only component showing wear, likely due to age or accidental impact.
• The springs, drums, and bearings are in good condition with no visible signs of rust or fatigue.
• The door tracks are plumb and aligned, meaning the cable failure was not caused by the door binding.
• The door has been maintained and lubricated regularly.

A broader overhaul may be recommended when:

• Rust is visible on the bottom brackets: If the cables snapped due to corrosion, the brackets holding them may also be compromised. Good Golly Garage Doors may recommend replacing these at the same time so the new cable has a secure anchor point.
• Springs are near the end of their cycle: If your door is older and the cables snapped, the springs may be approaching the end of their service life. Replacing springs and cables together can reduce future labor and help avoid another breakdown.
• Grooves on the drums are worn: If the aluminum drums have worn ridges, the new cable may not wind smoothly and could jump off the drum. Worn drums need replacement to support proper cable tracking.
• Bearings are seized: If the shaft cannot rotate freely due to worn bearings, added friction places extra strain on the cables. Replacing end bearing plates helps the system rotate smoothly.

Professional Diagnostics and Safety Protocols

Choosing professional service over a DIY attempt is primarily a safety decision. The garage door is the largest moving object in a home, and the energy stored in torsion springs can cause serious injury if handled improperly. The cables transfer that energy, and a broken cable makes the system unstable.

Technicians arrive equipped with specialized winding bars, locking tools, and professional-grade replacement parts. Retail cables often lack the durability needed for heavier, insulated mountain garage doors. Professional cables typically feature higher strand counts and galvanized coatings to better resist environmental stress common in Crestline.

Accurate diagnosis also helps prevent repeat issues. Replacing a cable without addressing contributing factors, such as misaligned tracks or seized bearings, can lead to another failure. A professional inspection includes checking track alignment, torsion tube level, and roller condition so the garage door operates smoothly and reliably.

The goal is to restore the security and function of the garage door safely. A door that does not close properly can allow pests, intruders, and temperature loss. Addressing cable issues promptly helps reduce these risks.

Restore Safety and Smooth Operation Today

Don’t let a damaged garage door cable put your home, vehicle, or family at risk. When you need fast, reliable service in Crestline, Good Golly Garage Doors is ready to help. Our licensed and insured technicians respond promptly, explain your options clearly, and complete repairs using high-quality, aircraft-grade components designed for long-term performance. With upfront pricing, a comprehensive safety inspection, and expert workmanship, you can feel confident your garage door will be balanced, secure, and dependable again. Call Good Golly Garage Doors today to schedule your cable repair and regain safe, stress-free access to your garage.