Snapped Cables Leaving Your Garage Door Stuck?

A garage door cable that has snapped or slipped off the drum creates an safety hazard and renders your heavy door inoperable, trapping your vehicle inside or leaving your home exposed. This critical failure in the counterbalance system requires urgent professional attention to prevent further damage to the door tracks, the opener, or anyone attempting to manually move the door. Good Golly Garage Doors provides rapid, safety-focused intervention for homeowners facing these dangerous mechanical failures. For dispatch to repair your broken cables, call us now. 

We restore the safety and functionality of your garage access through same-day service, expert technicians equipped with specialized winding tools and high-cycle replacement parts, and fully licensed and insured operations.

Reliable Cable Repair Solutions

The cables on your garage door act as the muscles of the system, bearing the immense weight of the door panels under the tension of the springs. When these components fail, the door may tilt, jam, or crash unexpectedly. Homeowners often underestimate the intense tension stored in the counterbalance assembly, DIY attempts result in thousands of room visits annually. That’s why our service focuses on securing the situation Good Golly Garage Doors addresses the two primary types of cable configurations found in local homes: torsion spring cables and extension spring cables. 

Whether the cable has snapped due to fatigue or spooled incorrectly around the drum, our technicians isolate the tension source before touching the cables. We arrive fully stocked with various gauges of galvanized aircraft-quality cable to match your door’s exact weight class.

What to Expect During Your Repair Appointment

Our goal is to minimize downtime because a garage door without functional cables is a wall, not a door. Our workflow is streamlined to move from assessment to full restoration in a single visit. Upon arrival, our technician performs a complete safety inspection to identify the root cause of the failure, often a seized bearing, rusted bottom bracket, or unbalanced spring. Once diagnosed, you receive a clear explanation of the required work. Most repairs are completed in one to two hours, including securing the door, releasing tension, removing damaged hardware, installing new cables, resetting drum timing, re-tensioning springs, and testing for balance. We carry standard residential and commercial cable lengths and thicknesses on our trucks, eliminating delays.

Step-by-Step Cable Repair Process

A professional cable repair demands respect for the physics of your system. Good Golly Garage Doors follows a strict protocol to ensure safe, even lifting and smooth cable winding. First, the opener is disengaged. The door is secured with C-clamps or vice grips. Tension is carefully released from the springs via proper winding bars, this is the most critical safety step. The damaged cable is removed and replaced, bottom brackets are inspected and swapped if needed, and the new cable is routed to the drum or pulley. 

Equal tension on both sides is essential to prevent racking. The springs are re-wound to manufacturer specifications, clamps are removed, and the door is cycled manually to check balance before the opener is re-engaged and limits adjusted.

Deciding Between Repair and Complete Cable Replacement

When a Reset Is Enough

A repair or reset is possible when the cable slipped due to an obstruction causing slack, the cable itself remains smooth and structurally sound, and the drums are intact with only momentary loss of tension.

When Replacement Is Necessary

Full replacement is required when fraying is visible, even a single strand; kinking has occurred, weakening the cable structure; corrosion has developed near bottom loops; or uneven stretching causes the door to hang crookedly. Good Golly Garage Doors recommends replacing cables in pairs for equal lift and alignment. In many cases, if your cables are old enough to break, your springs may also be nearing end-of-life. We assess the entire system to determine whether a full overhaul is more cost-effective than replacing isolated components.

Why Choose Us: Technical Expertise and Certifications

Hiring a professional ensures your heavy moving door operates safely for your family and pets. Proper cable installation requires precise calculations of drum circumference, cable gauge, and spring torque; an error can cause door collapse or motor burnout. Our team is rigorously trained on all major systems. We install only high-strand-count galvanized cables that exceed typical residential ratings. You receive a detailed breakdown of what failed and how it was corrected.

Secure Your Garage Door Today

A broken cable isn’t just inconvenient; it compromises both safety and home security. Do not attempt to force the door open or try cutting tangled wires. Good Golly Garage Doors provides professional solutions to restore smooth, silent, and safe operation. Trust Good Golly Garage Doors to handle the heavy lifting. Contact us regarding your cable repair needs by clicking here: Contact us